Since Live365 covers both sound recordings through SoundExchange and musical works through ASCAP, BMI, and SESAC, all customer payments are committed to that current month and are non-refundable. This means that once payment is made, we are not able to issue a refund.
If you cancel your Live365 account, access to your Live365 Broadcaster will persist until the end of your billing cycle.
To reverse your cancellation request, you can contact the Live365 support team:support@live365.com