This article helps you to familiarize yourself with the Live365 terminology that you will find throughout this help desk.
Action menu - You will find the action menu in the Tracks pane. You can access the Tracks pane by clicking on the Media tab in the Navigation Bar. Clicking on the action menu allows you to edit the Track metadata or delete the Track from your Library. The Action menu is depicted below.
Active Session - An active session is a listener connection that lasts longer than 60 seconds.
Categories (formerly called Tags) - Categories are user-defined tags used for sorting and searching your library, as well as building Playlists and Clock Wheels. Categories are added to tracks after you upload them. A track can have several Categories simultaneously. Create Categories in the Media > Categories tab of the Navigation Bar.
Dashboard - When you log in to your Live365 instance, you will always be directed to your Dashboard. The Dashboard gives an overview of your station. Along the top of your Dashboard pane, you will see your currently used storage compared to your storage limit, as well as your total listeners and US listening hours. On your Dashboard you will also find some commonly used station information, listeners graph, currently playing and upcoming tracks. Return to your Dashboard at any time by clicking on the Dashboard Tab in the Navigation Bar.
DMCA - The DMCA is the Digital Millennium Copyright Act for the United States. It requires that in any three-hour period, you should not intentionally program more than three songs (and not more than two songs in a row) from the same recording; you should not intentionally program more than four songs (and not more than three songs in a row) from the same recording artist or anthology/box set. Read more about DMCA here.
Cover Art - You can upload custom Cover Art for your Live365 Station Profile page. The Cover Art will appear at the top of your Station Profile page. To update your Cover Art select Settings > Station Profile > Cover Art. For best results, Cover Art should be 960px wide by 342px tall. Read more about Cover Art here.
Crossfade - Crossfading an audio mixing technique which makes transitions between tracks less jarring. Crossfade is adjustable for the AutoDJ feature. For example, a crossfade of 4 seconds would mean that the first track is reduced in intensity starting 2 seconds before the end of the track while the next track is queue and increases in intensity over the 2 seconds of the start of that track.
Events - Events are shows that are created in your Schedule. All of your Events can be scheduled from the Schedule tab, found in the Live365 Navigation Bar on the left side of the Live365 interface.
Flexible Scheduling - When you create an Event, you can choose between Strict and Flexible scheduling. When you choose Flexible scheduling, you will let the current track finish before starting this Event. The start of this Event may be delayed as a result of Flexible scheduling.
Geo-Blocking - The Geo-Blocking feature allows you to restrict access to your stream based on the geographical location of the listener. You can set up your geo-blocking preferences by selecting Settings > Restrictions > Geo-Blocking from the Navigation Bar.
Historic Reports - You can find general details on your listener audience by selecting Reports > Historic from the Navigation Bar. Historic Reports can be adjusted to show a span of weeks or months. Historic Report information types include geographic distribution of your listeners, daily listener and individual session counts.
Impression (ad impression) - An impression is an occurrence of an advertisement in your stream. Each individual ad impression is counted towards your revenue for the Ad Revenue Share Program.
IP / IP Ban - Each individual internet capable device has a numerical identifier known as an IP address. Live365 has a built-in feature that allows you to block the IP addresses of problematic listeners. You can find the IP Ban feature by selecting Settings > Restrictions > IP Bans.
Library - Your library is made up of the media that you’ve uploaded to your Live365 instance. The amount of media that you can upload depends on the storage limits in your individual Live365 plan. You use the media in your library to build playlists and provide content for AutoDJ feature.
Licensed Player (Pop-out Player) - Each Live365 station comes with a custom Pop-out Player. The address of the Pop-out Player for your station can be found by selecting Settings > Station Profile > Listen Links > Licensed Player. The Licensed Player is the best way for your listeners to experience your stream. You should share the link to your Pop-out Player widely. Read more about the Pop-out Player here. Note that the Pop-out Player is only available for listeners in the United States and Canada.
Metadata - Metadata is information that is appended to audio tracks. Metadata usually indicates the track’s title, track’s author, album, year of publishing, etc. You can edit the metadata of the tracks in your Library from within the Live365 interface.
Navigation bar - The Navigation bar makes up the left side of the Live365 interface. The tabs of the Navigation bar allow you to access the various features of Live365, from top to bottom: Dashboard, Media, Playlists, Schedule, Reports and Settings. Each tab may expand to reveal its sub-categories.
PROs - Short for "Performing Rights Organizations", these are the bodies that provide us with music licensing so that your station can be legal. Some examples include BMI, SESAC, and ASCAP for the United States, and SOCAN and Re:Sound for Canada.
Realtime Reports - You can find details on your current listener audience by selecting Reports > Realtime from the Navigation Bar. Realtime Report information types include geographic distribution of your listeners and their IP addresses.
Schedule - The Schedule tab is found in the Navigation bar. The Schedule pane allows you to view your current Events, create new Events and delete upcoming Events.
Session Duration - A session duration is the length of time that a listener is connected to your stream. As a Live365 broadcaster you have control over the maximum length of a session duration. To adjust your maximum session duration select Settings > Restrictions > Session Duration from the Navigation Bar. Read more about Session Durations here.
Session Starts - An active session is a listener connection to your stream that lasts longer than 60 seconds. The session starts column in the Historical Reports tab counts both Active sessions and sessions which are less than 60 seconds.
Station ID (2 definitions) - Either the uneditable aplha-numeric identification assigned to your station upon creation, or the track Type called Station ID for communicating to your listeners which station they are listening to.
Station Page - Your Station Page can be found in the Live365 station directory: https://live365.com/listen. You can customize the look of your Station Page by adding custom Station Logos, custom Cover Art, station description and social media links. Your Station Page settings can be found by selecting Settings > Station Profile from the Live365 Navigation Bar.
Station Status - You can temporarily suspend your station by using the Station Status toggle that can be found by selecting Settings > Station Profile > Station Status. Disabling your station will stop listeners from being able to connect to your stream. This is especially useful if you have periods where no Events are scheduled. Disabling your station does not affect your monthly bill, but can help manage your TLH (Total Listening Hours).
Statistics bar - You will find the Statistics bar at the top of the Dashboard. In the Statistics bar, you will find how many people are currently listening to your station, your Total Listening Hours in the US and how much free storage you have left in your Library.
Storage - The amount of Storage included in your Live365 package will determine how many Tracks you can have uploaded to your station’s Library at any given time. You will see your current Storage Limit, as well as how much Storage is currently being used in the Statistics bar, found at the top of the Dashboard.
Stream - Your stream is the audio that your listeners hear when they connect to your station. When your listeners hear your station’s content, it’s called “connecting you stream”. You might see that phrase throughout this documentation.
Strict Scheduling - When creating an Event, you can choose Strict or Flexible scheduling. Strict scheduling will ensure that your Event starts at the exact time specified. This might mean that the previous track might be cut-off in the middle to ensure that your Event runs on time. Flexible scheduling, on the other hand, will ensure that there are no jarring transitions where tracks get cut in the middle. The previous track will finish before your Event starts.
TLH /ATH - TLH is the acronym for Total Listening Hours. Your Live365 package comes with a maximum of US Listening Hours per billing cycle, which resets monthly. If you have 4 listeners, who only listened for 15 minutes each, their combined total will count as one single US Listening Hour.
Tracks - Tracks are media that you’ve uploaded to your Live365 Library. Not all Tracks have to be music. Types of tracks include Music, Talk, Station IDs, Ads, and Promos. Tracks can be categorized according to track Type or by using the user-defined Tags.
Types (Track Types) - Tracks can belong to 5 different Type categories: Music, Talk, Station IDs, Ads, and Promos. Track Types are used to help you sort your Library, as well as select tracks for use in the AutoDJ track mix feature.