Ban problematic IP addresses or block entire countries from accessing your radio station. You can also set a maximum duration that people can connect to your stream through the pop-out player to regulate your TLH.
As a Live365 Broadcaster, you have some control over the location of your listener audience and their stream access. You will find geo-blocking, IP bans and maximum session duration settings in the Settings section of the Navigation Bar.
To get started, select Settings > Restrictions. Along the top of the Stream Restrictions pane, you will see three tabs: Geo-blocking, IP bans and Session Duration.
In the Geo-Blocking tab, you can blanket-ban listeners from certain countries. You can see a list of countries that have connected to your stream in the past month by selecting Reports > Historic > Geographic Breakdown tab. Read more about your Live365 stream reports here.
From the “I want to” drop-down menu, you can choose “allow” or “block”. If you choose the “block” option, you will be able to exclude countries from accessing your stream. If you choose the “allow” option, you will provide a short-list of countries that can access your stream.
In the “Countries” textbox, type a country name, or scroll through the alphabetical drop-down menu to select a country name. If, for example, you would only like your stream to be accessible to listeners in the United States, then select “allow” from the drop-down menu, then type in “United States” in the Countries textbox. (Note that by default, your custom pop-out player and listening from your station profile page are only available to listeners from the United States and Canada due to the music licensing that we provide.)
Click the “Save” button to the right so keep your changes.
If you choose the “allow” option, you must enter at least one country in the “Countries” textbox. You cannot turn off your stream by not selecting any countries to “allow”.
If you want to turn off your stream entirely, you can do so by selecting Settings > AutoDJ > Global.
In the IP bans tab, you can ban individual listeners by banning their IP addresses. You can view a list of IP addresses that are connected to your stream by selecting Reports > Realtime > Currently Listening.
Enter the IP address that you would like to ban, then click the red “Add to Ban List” button.
The IP ban will last forever, unless you remove it. Note that by banning a listener, it will not automatically remove them from the stream. The removal and ban will take place when their session expires, typically within a few hours depending on your configuration. (See Session Duration section, below).
IP bans can be reversed at a later time by clicking on the button in the remove column on the right, below the IP ban textbox.
As a Live365 broadcaster you can control the maximum length of the listener sessions. Session Durations allow you to limit how long a listener can stay connected to your stream. For example, if you have a session duration of 4 hours selected, then after 4 hours the user will be disconnected. If your listener wants to continue listening after the limit, they simply need to reconnect to the stream. This help to ensure that the listener is actively listening and not just leaving your stream open.
Live365 broadcasters with lower TLH packages might want to set a shorter session duration to ensure that they don’t go over their monthly TLH limit. Having a lower value may help to decrease your monthly TLH usage. The default value is 6 hours. The maximum is 24 hours.
Choose a session duration from the drop-down menu. You can choose a session duration between 2 hours and 24 hours.
Click the “Save” button to keep your changes.